Last amended: 06 April 2018
Welcome to ContentAdore! We are happy you chose our agency that provides users with the content writing services. Please read these Terms and Conditions (the Terms) carefully before using the Website https://contentadore.com/ and Services as they affect your obligations and legal rights, including, but not limited to, waivers of rights, limitation of liability, and your indemnity to us.
1. GENERAL INFORMATION
1.1. ContentAdore is a content writing agency that provides users with the content writing services (the agency) managed by Content Leader Group, a company registered at 03148, Kyiv, Volodymyra Pokotyla str. 7/2, Ukraine.
1.3. Access to all Services is given to you on the condition that you accept and agree with the Terms. Submitting your order and use of the Services indicates your consent with these Terms. If you do not agree to all the terms and conditions, then you may not access the Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
1.4. We may change these Terms from time to time and indicate the date of the last amendments on the top in the “Last amended” field, so please check this page to ensure that you’re happy with any changes. The additional notifications on any amendments shall be sent to your email address. If within one week after the notification is sent you continue to use ContentAdore’s Services, you will be considered as having accepted all the amendments made.
ContentAdore is a content writing agency that provides users with the content writing services. The Services include, but are not limited to website copywriting, content writing, email writing and marketing, blog writing, research articles, slogan writing, writing press releases, SEO optimization, content strategy, planning the frequency of posts, brand development.
3. ORDER FORM
3.1. In order to use ContentAdore’s Services you may be required to fill the order form. The Order constitutes an informational request about the User’s name, e-mail, website, Pricing Plan, and/or content requirements. You should provide true, actual and complete information, and update your information if necessary.
3.2. By creating the Order, you represent that you have full legal capacity to conclude contracts and you are fully able and legally competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth herein and to abide by and comply herewith.
The privacy and wellbeing of children is one of our concerns. Here at ContentAdore we can provide services only in case you as the user are aged 18 or older. If you are under 18 you will need to get your parent’s/guardian’s permission before submission any private information to ContentAdore.
3.3. We reserve the right to refuse the provision of Services to anyone for any reason at any time, in particular, if you violate these Terms. We reserve the right at any time to modify or discontinue the Services (or any part thereof) without notice at any time.
4. TERMS OF SERVISE PROVISION
4.1. Order. You can place an order on the Website. We ask that you complete a comprehensive form detailing the type of content you require. Order shall contain clear directions and instructions (in particular, topic, number of words, text uniqueness).
4.2. Further communication. After the Order is send, ContentAdore provides the User with further communication via the email defined in the Order within 12 (twelve) hours. Further communication may be continued via the messenger apps, agreed by the parties.
Before the services are performed, ContentAdore shall submit to you a proposal/estimate where the current copywriting services and payment are specified. If you accept the proposal/estimate, you shall transfer the 50% (fifty percent) of the payment for the Services in advance. Once the ContentAdore receives the payment confirmation, the Services shall commence on the terms agreed by the parties.
4.3. Assigning Writers. ContentAdore employs numerous writers with expertise in specific areas and niches. We retain the right to assign a writer to your projects at our discretion. Content assignment will be based on the expertise of our individual writers and the tone of the content you are requesting.
4.4. Submission of Content. Once your requested content has been completed, it will be submitted to you for review. You then have 3 (three) calendar days to accept the Content. If you do not agree to accept the Content, you may request for revisions. If we do not hear from you within that time frame, ContentAdore will assume that the Content was executed to your satisfaction.
4.5. Revisions. ContentAdore provides you with the unlimited revisions of the Content within 14 (fourteen) calendar days. If ContentAdore believes that the revision policy is being abused by you, ContentAdore will discontinue to provide any Services without notice. A revision is defined as correcting grammatical errors, structure issues and minor adjustments to content. In no way shall the revision policy obligates ContentAdore to a complete rewrite of content unless a gross error has been made by ContentAdore. If ContentAdore makes an error that requires a rewrite, it will be submitted as quickly as deemed reasonable by ContentAdore.
4.6. Cancellation of Orders. If you want to cancel an order, you must write a notice to ContentAdore. In case of cancellation of your order ContentAdore will refund only the amounts paid for the Services that were not provided (ContentAdore has not started providing the Services) without the obligation to refund the amounts paid for provided Services.
5. SERVICE FEES AND PAYMENT
5.1. There are different Pricing Plans that are developed to suit your personal needs in the best way. The Subscription Plans differ from each other by the content quality, additional technical features (proofreading, editing) and appointment of personal manager.
5.2. The list and detailed description of the Pricing Plans are available at the ContentAdore’s Website.
ContentAdore reserves the right to periodically modify the Service fees.
5.3. Payment Terms. The payment of Services according to the Pricing Plans shall be made as follows: 50% (fifty percent) advance payment due within 2 (two) business days after filling the order, other 50% (fifty percent) due within 2 (two) business days after the Services are fully provided.
5.4. Payments shall be made as non-cash bank transfers to the Content Leader Group’s bank account. All banking fees related to transfer of funds shall be borne by you. Each party shall bare its own taxes, duties, and charges imposed or that may be imposed by any applicable governmental agency.
5.5. You can upgrade or downgrade your Pricing Plan at any time. If you perform the upgrade or downgrade in the middle of the monthly billing cycle, your Pricing Plan will be instantly switched to the new plan, and starting the next month the charge will be taken for the chosen plan.
5.6. Refunds. In case of cancellation of your order ContentAdore will refund only the amounts paid for the Services that were not provided (ContentAdore has not started providing the Services) without the obligation to refund the amounts paid for provided Services.
6. INTELLECTUAL PROPERTY RIGHTS
“Intellectual Property Rights” in this Section shall mean any and all intellectual property rights, whether registrable or not, in any jurisdiction worldwide, inter alia, patents and trademarks (including applications), copyrights (including moral rights), domain names, trade secrets and know-how.
Site and all of the related ContentAdore’s content, including intellectual property rights therein and thereto, are the property of ContentAdore or its subsidiaries or affiliated companies. You may not reproduce, distribute, rent, lease, sell, license, copy, modify, publicly perform or display, transfer, transmit, publish, edit, adapt, prepare derivative works based on, or otherwise use the ContentAdore’s materials except as expressly authorized by these Terms.
During the fulfillment of an order, the copyright produced by any writer employed by ContentAdore belongs to us and our writers. Upon receipt and payment for the content, the copyright is legally transferred to you. This is an assumed transfer of copyright that does not require an individual written contract in order to make this agreement legally binding.
Our writers are all under individual contract to maintain our high standards for content and to provide content to you. In addition, the contracts signed by our writers ensure that the copyrights for any content is solely yours once full payment for the work involved has been received in full.
If you post content to your site that has not been properly paid for, than that content does not legally belong to you. ContentAdore reserves our right to file a Google DMCA complaint if you do not make the full agreed upon payment after the work has been sent. We will attempt to resolve the issue with you first, and email notice of our intent to file a complaint 24 hours beforehand.
Although we will first pursue less drastic means of resolving any legal issue with a client, please understand that if we are not paid for our service and the content we produced is illegally held by you, you are leaving us no other choice but to file a complaint.
7. PRIVACY (PERSONAL INFORMATION)
You may terminate your use of our Services, at any time and for any reason, by sending an email request to support[at]contentadore.com. We may terminate your use of Services at any time if you violate these Terms.
9. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, you expressly agree that access to and use of the services is at your sole risk. The services are provided “as is”, “with all faults” and “as available”, without warranty of any kind. ContentAdore disclaims all warranties, express, implied, statutory, or otherwise, including, but not limited to, implied warranties of fitness for a particular purpose, merchantability, title, quality, and non-infringement.
ContentAdore does not guarantee that the Website and any services will be available at all times, in all countries and/or all geographic locations, or at any given time, or that ContentAdore will continue to offer particular services for any particular length of time (unless we expressly say otherwise as part of the services).
ContentAdore does not guarantee, represent, or warrant that your use of the services will be uninterrupted, timely, secure, or error-free. ContentAdore does not warrant that the results that may be obtained from the use of the services will be accurate or reliable. ContentAdore makes no representations, and expressly disclaims any warranties, of any kind, regarding the accuracy, completeness, reliability, appropriateness, and timeliness of any content available through the service.
ContentAdore is not responsible for any damage to your mobile, tablet, laptop, or desktop device, computer system, other hardware or software, or for any loss of or damage to data that may result from your use of the Website and services.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ContentAdore does not accept any liability for any consequential, incidental, indirect, special or punitive damages, including loss of business, revenue, or profits, or loss of or damage to data, equipment, or software, loss of goodwill, resulting from any use of, or inability to use, this service or the material, information, software, facilities, services or other content on this service, regardless of the basis upon which liability is claimed and even if ContentAdore has been advised of the possibility of such loss or damage.
ContentAdore does not accept any responsibility related to the operation of any software, the presence of computer viruses or other malicious code elements, dangerous or destructive files, which can spread or in any other way affect the software and hardware as a result of using the services by you, accessing information or downloading any materials.
11.1. Governing Law and Disputes Resolution. These Terms shall be governed by construed and enforced in accordance with the laws of Ukraine. However, you are responsible for complying with local laws, if and to the extent local laws are applicable.
Both we and you shall seek to resolve by negotiations any dispute of any kind between you ContentAdore arising under these Terms (including any questions regarding their implementation, execution, validity or termination). If ContentAdore and you fail to agree in negotiations within ninety (90) calendar days from the date of their beginning, the dispute shall be finally settled by competent Ukrainian court.
If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein.
11.2. Legal Restrictions. Use of the Service is unauthorized and unlicensed wherever it is unlawful under applicable law. You may not use the Service at any place or in any manner that would violate any applicable laws and/or regulations. Any offer of any feature, product or service is void where prohibited. ContentAdore may limit or deny to any person, in its sole discretion, access to any feature, product or service.
11.3. Assignment. ContentAdore may, in its sole discretion, assign its rights and/or delegate its duties under this agreement. You may not assign your rights or delegate your duties, and any assignment or delegation without the written consent of ContentAdore, which ContentAdore may withhold in its sole discretion, shall be void.
11.4. Contacts. If you have any questions regarding the use of Services or regarding these Terms, you should send us an e-mail to support[at]contentadore.com.
We hope these Terms helped you to understand how the ContentAdore agency works and be sure everything is foreseeable and safe while using it. So, enjoy our services!